A common problem in the gas and oil industry today is an inability to affordably harness the knowledge of key experts in a timely fashion. Unfortunately, failure to do so often results in unsafe, accident-prone working environments. The cold reality is that there is not enough time to adequately train novices, continue operations, and comply with safety mandates. To stay ahead in such a fast paced industry and remain safe, companies need innovative and cost effective approaches to transferring knowledge.
The root cause of many safety issues is improper implementation of safety standards. Often, contractors simply “check the box” to satisfy the latest safety audits instead of investing the time and effort required to maintain truly safe practices. Plus, current training options are not always fully applicable and fail to keep the trainees engaged in the process. This boredom and complacency not only creates an illusion of safety, it introduces potentially deadly situations into existing environments. The problems outlined above are solvable by addressing two fundamental concerns:
- How can we maintain instructor engagement during training development?
- How can we reduce the time it takes to create a training scenario?
Maintaining instructor engagement is simple – keep them involved throughout the entire development cycle. People are fundamentally self-interested, they like to be right, they like to be listened to, and they like to tell stories – so let them. Discovery Machine’s approach to knowledge capture is unique in the fact that it lets instructors stay involved throughout the entire development cycle. They can tell stories, they can critique results, and they can document their knowledge in a way they are comfortable. A key to successful simulation adoption is that an instructor trusts that successful training will occur. Since instructors are engaged throughout the whole development process, they are proud of the results and will promote it within the organization. Training will no longer be passed down from the disconnected “big wigs” that do not understand the true problem, but instead will be defined by the people who actually know how to perform the tasks at hand.
But how does that save time and how is it different than every other training system ever produced? Think of the initial effort, as described above, as the baseline. It is the core knowledge of the expert which defines the system, but it does not produce a static result. Instead, it creates a living system that can be modified, changed, augmented, and adapted based on emerging needs. Living documents are commonplace in business with multiple editors that contribute new ideas as they experience them. Why not apply a similar concept to a simulation? The world is never finished and experiences never cease, so how can a training environment ever be static? It cannot. Since, the training is both up-to-date and within a simulation environment, it increases its utility for the workplace. Trainees are more engaged because their perception of the training is no longer a “check the box” mentality. They recognize that by participating, they are gaining recent knowledge from people they respect.
With Discovery Machine’s new training development offering, the RESITE Suite, new scenarios can be created to meet new challenges within hours. By embracing simulations and capturing expertise, contractors can make themselves stand out, reduce accidents, and rise above the industry standard. Discovery Machine’s solution addresses these concerns and more.